Business unit Strategy development and deployment in an infrastructure construction alliance
Overview
An infrastructure construction client within an ongoing alliance established to deliver major rail infrastructure projects in the state of Victoria, Australia.
Background
As part of its statement of strategic intent to continue leading the alliance partnership into the next 5-year phase of major rail infrastructure project upgrades, the client decided to implement its critical strategic objectives by using the Hoshin (Policy) Deployment methodology.
Policy Deployment is a strategy development and deployment methodology that translates the voice of the customer into new products and business operating systems to drive reliable profit growth. At its heart, it is an organisational learning method and a competitive resource development system.
Action taken and solution
A series of ongoing workshops involving the senior leadership team and key managers analysed the current business and external environments to identify 3 key strategic objectives to focus over 12 months. Hypotheses were developed on what and how to achieve each objective together with a set of implementation projects, goals and measurable targets.
Results achieved and takeaways
- Deployment teams were created to work with internal and external stakeholders to plan and execute the activities and tasks needed.
- Monthly reporting tracking strategic execution was created using visual management techniques.
- Given the complexity and effort required across all 3 objectives and being the first time the leadership team was exposed to this methodology, 2 of the 3 objectives' activities and tasks were 50% completed within the first 12 months.